Out-bound Operations

Engineered to provide you with the most advanced tools and services needed to connect with your audience dynamically.

Key Features

Seamless Integration

Our system effortlessly integrates with your existing CRM and business toolset, ensuring that you are up and running with minimal downtime and disruption.

Advanced Dialer Systems

Choose from a suite of dialer options, including predictive, progressive, and preview dialers, to optimize your agents’ productivity and increase your team’s call efficiency.

Real-Time Analytics

Make informed decisions with up-to-the-minute analytics that track and measure your campaigns’ performance, agent productivity, and customer engagement levels.

Customizable Campaign

Tailor your outreach efforts to suit your business needs with fully customizable campaign settings and scripts, conducive to an enhanced customer experience.

Why Choose
NeoLotex?

Compliance Ease

Navigate the complexities of regulatory compliance with built-in tools designed to maintain adherence to industry standards, ensuring your business operates within legal guidelines.

Exceptional Call Quality

Our robust infrastructure guarantees crystal-clear voice quality and reliable connections, so every customer interaction counts.

Expert Support and Training

Receive comprehensive support and agent training, designed to maximize your team’s efficiency and ensure you get the most out of our system.

Future of business

Our Outbound Contact Center not only connects you with your customers but also connects you to the future of business communication.

Clients who trust us

Prasad GR
Capital Float

“NeoLotex has been a valuable ally in our journey.”
NeoLotex developed a bespoke solution for us in quick time and helped streamline our complex reconciliation activity. Along the way, Renjith and his team were ever-willing to make changes to continually improve the process, and impressed us with the intensity of their focus and professionalism. NeoLotex has been an extremely reliable partner in our growth journey.

Dr. Ashok Nagpal
(Senior Vice-President Head – Credit, Risk and collections), Vistaar Financial Services Private Limited

” NeoLotex: A Catalyst for Innovation and Collaborative Success”
The good thing about working with your organization is the flexibility and adaptibility to customer’s requirement. The involvement of the entire team, including the highest level (Haneef, Renjith, Praveen) from the requirement understanding level to to implementation execution level has helped deliver the right requirement and adds greatly to our satisfaction.

 

Nikhil Bandi
Senior Vice President Chief Information Officer & Head of Operations –  Vistaar Finance

“A partnership defined by innovation, trust, and shared success”
Vistaar is a satisfied customer of NeoLotex Business Solutions with a 2.5 Years of business relationship which is continuously enhancing, in terms of technology enabled service offerings and support. Our entire document management and operations workflow runs on NeoLotex product suite. They are continuously improving on their value proposition, be it, supporting their scanning product on multiple operating systems or enhancing user interface and features to improve operational efficiency and controls. We are glad to be associated with NeoLotex as one of our important technology partners

 

Sridhar Srinivasan
Chief Financial Officer – Azim Premji Foundation 

“NeoLotex has been a reliable partner in our transformation.”
Azim Premji Foundation partnered with NeoLotex Business Solutions to implement the Vendor Portal and DMS (Document Management System) for the ‘Procure to Pay’ process across the Foundation. Post implementation of the vendor portal and DMS (KareAP), our vendor onboarding and accounts payable processes have become more streamlined. The automation and real-time insights have refined our workflows, reduced errors and improved efficiency. NeoLotex Business Solutions has been a good partner, offering innovative solutions and proactive support. We value their expertise and collaboration.

Nirbhay Kumar Singh
Executive Vice President and Chief Information Officer – Vistaar Finance

 

“NeoLotex delivers exceptional support, fueling our growth”
Vistaar Financial Services Pvt Ltd partnered with NeoLotex Business Solutions to implement the document Management System (KareDocs DMS) for customer document journey starting from lead generation integrated with LOS.

Post implementation customer onboarding and related document organization, storage and retrieval of the document have become more streamlined. Vistaar automated various workflows using NeoLotex’s workflow platform (KareFlow) which include NOC management, Local Check Clearing. This reduced errors and improved efficiency across organizations.

NeoLotex Business Solutions has been a good partner and provides excellent support.

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Your Business?

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    Frequently Asked Questions

    What distinguishes Neolotex’s Outbound Contact Center from competitors?

    At Neolotex, we are at the forefront of cultivating connections that drive growth. Our premier Outbound Contact Center fuses innovative technology with unparalleled service, providing seamless integration, advanced dialer systems, real-time analytics, and customizable campaign strategies. We are dedicated to delivering exceptional call quality and ensuring compliance ease while being passionately committed to your success with expert support and training.

    How quickly can we implement Neolotex’s Outbound Contact Center solution?

    Our system is designed for seamless integration, ensuring you experience minimal downtime. Our dedicated team will work with you to achieve streamlined onboarding, and we strive to tailor our process to align with your unique operational needs, allowing you to embark on your journey to enhanced communication as swiftly as possible.

    Is integration with our current CRM system possible?

    Yes, integration is not only possible but also effortlessly accomplished with Neolotex’s Outbound Contact Center. Our system is created to work symbiotically with your existing CRM and business toolset for incredibly efficient operations without interrupting your current workflow.

    What kind of support and training does Neolotex offer?

    Neolotex prides itself on exceptional client service. Our partnership includes comprehensive support and bespoke agent training programs. We are dedicated to enhancing your team’s efficiency and ensuring you leverage the full extent of our advanced system to propel your business communications forward.

    Can we expect ongoing support as our business evolves?

    Indeed, our dedication to your growth is unyielding. As partners, we provide continual support and are committed to adapting our services to meet the evolving demands of your business. Together, we conquer the challenges and celebrate the victories.

    How can we track our campaign's performance?

    Our Outbound Contact Center solution is equipped with cutting-edge real-time analytics and reporting features. This allows you to monitor your campaign’s performance meticulously, measure agent productivity, and gauge customer engagement to make knowledgeable decisions promptly.

    Are there any features that assist in improving our customer engagement?

    Ensuring robust customer engagement is at the heart of our offering. With customizable campaign strategies and scripts, you can hone your outreach efforts to align perfectly with both your brand and the needs of your customers, thereby fostering a superior customer experience.

    Blogs &
    Articles

    Elevate your understanding and fuel your curiosity with our engaging and informative Blogs & Articles

    Overcoming File Tracking Challenges with NeoLotex’s PExTAB

    Overcoming File Tracking Challenges with NeoLotex’s PExTAB

    Introduction: Tackling File Tracking Challenges Head-On In today’s dynamic business landscape, managing and accurately tracking high volumes of documents is a critical challenge across industries. From legal agreements and compliance records to operational documents...

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