Someone asked me why we were called NeoLotex ‘Business Solutions’ and not NeoLotex Infotech or Software Solutions? given that we are a software company…
The simple answer is- the nature of the solutions that we provide, the areas of service that we offer… is a complete buffet of software and business solutions. We provide a platform (PExTAB), products (KareDocs, KareScan, KareFlow etc), custom software development services, Enterprise Digitization(ED) services and Contact Centre services to any type of business to aid them in the Digital Transformation journey. The entire business solution is provided and not just software services.
Let me illustrate: one healthcare provider engaged us for digitizing their patient records, which we did and they also wanted a physical location to store these records, which again, we facilitated through our partners TransWorld International. The healthcare provider was commissioning a new facility in a new location and enquired if we will be able to tag and manage their medical and non-medical assets through our DMS? We quickly developed a work flow solution and we able to tag, record and manage hundreds of thousands of their assets.
Since this was a new facility, they also asked us to develop a few custom applications for patient admission and management and integrate with their current HMS. This became a new use case!
We were also able to set up and operate a contact centre for them including man-power, training and software in double quick time, because we had that as one of our business offerings. Thus the healthcare facility were able to leverage multiple solutions that eased their business needs!
In the dynamic landscape of today’s business realm, versatility is key, and at NeoLotex Business Solutions, we stand as a testament to the power of diversified expertise. Our identity is woven from four distinct yet interconnected lines of business, each contributing uniquely to our overarching commitment to innovation and client success.
Key Features:
- Platform and Products Sales and Implementation: At the core of our operations lies a robust platform (PExTAB) and allied products. We don’t just offer solutions; we deliver comprehensive strategies that seamlessly integrate cutting-edge technologies into your business ecosystem. From initial consultation to implementation, our team ensures a tailored approach that aligns with your business objectives, optimizing efficiency and fostering growth.
- Custom Software Development: Innovation is the heartbeat of progress, and our custom software development department thrives on pushing boundaries. Whether you envision a unique application or require software tailored to your specific needs, our adept developers craft solutions that transcend expectations. We are not just writing code; we are sculpting digital experiences that elevate your business to new heights. We will be able to provide services using DotNet, Java, C#, Python, React, Angular, Node JS, Python and all the latest technologies,
One of our divisions’ is engaged in providing services in Software Testing – both manual and automated using Selenium, Appium and TestComplete.
- Enterprise Digitization: The digital revolution is reshaping industries, and our enterprise digitization department stands at the forefront of this transformation. We don’t just digitize processes; we redefine them. From streamlining workflows to enhancing data security, our experts ensure that your business is not only keeping pace with technological advancements but leading the charge. We can also provide a DMS for digitally storing and management.
- Contact Centre Operations: Communication lies at the heart of every successful business, and our contact centre department excels in facilitating seamless interactions, via multiple channels that customers can reach you. Operating call centres for our clients, we provide a customer-centric approach that goes beyond mere support. We become an extension of your brand, delivering exceptional service that fosters loyalty and satisfaction. We can do an on prem, our location where we provide exclusivity and data security. Clients for BFSI and Healthcare trust us, because we are ISO 27001 compliant.
Why ‘NeoLotex Business Solutions’?
Our name is not merely a label but a reflection of our commitment to being more than just a service provider. We are architects of success, weaving together the intricate threads of platform integration, software craftsmanship, digital evolution, and customer engagement. By embracing the synergy of these four pillars, we offer holistic solutions that empower businesses to thrive in an ever-evolving landscape.
In conclusion, at NeoLotex Business Solutions, we are not defined by what we do; we are defined by the impact we create. What sets us apart is the fusion of our four distinctive lines of business, creating a synergy that goes beyond the capabilities of companies specializing in only one or two areas. While many companies excel in isolated domains, our unique strength lies in our ability to offer end-to-end solutions, seamlessly integrating diverse expertise under one roof. Our diverse lines of business converge to form a comprehensive tapestry of innovation, resilience, and client-centricity.
